Ekuep UAE Help Center

It is possible! But unfortunately, it has to be done from our side. You can contact us at uae@ekuep.com

We make every effort to shorten the time it takes to return funds to your account. Important notes:  If the refund request was for a returned item, th...

If the original box has been sealed using tape other than the original manufacturer's tape it means the item was checked in our warehouse before shippin...

Unfortunately, We do not offer such a service

Please contact us on the details below: uae@ekuep.com - 048041788

If you need to contact the supplier of the item you have ordered, please send us your inquiry and we will contact the supplier and come back to you prompt...

Possible reasons: Your order cancellation could have happened because you have chosen bank wire payment and your transfer hasn't been received within ...