Service & Warranty Inquiry

The technician didn't come on time. What should I do?
If the technician didn't come on time please contact us through email, call, or chat. We will contact the technician and provide you with feedback.  ...
Mon, 28 Feb, 2022 at 10:06 AM
Is installation included in the price of the item?
Installation is not included in the price, It is a paid service that can be requested through us  by contacting : uae@ekuep.com - 048041788 
Mon, 28 Feb, 2022 at 10:20 AM
My machine ins't working properly, can I get a replacement?
If you find that the item isn't working properly, please contact us to request service and inspections. Action will be taken based on the technical repo...
Mon, 28 Feb, 2022 at 10:22 AM
What should I do if I need installation, service or maintenance for my machine?
For such a case please contact us Monday - Friday, 9:00 AM - 5:00 PM (10:00 AM - 4:00 PM during Ramadan): email: uae@ekuep.com, telephone: 048041788, Wh...
Mon, 4 Apr, 2022 at 12:52 PM